Telescope

Telescope was conceived as an accessible software for Customer Success teams, focused on delivering quality service. The challenge was to create a tool from scratch that would boost team productivity while maintaining the philosophy of serving one customer at a time.

We acted from the initial concept, translating it into a product architecture and an interface design that balances efficiency and focus. The result is an intuitive system, designed so each support agent can dedicate their full attention to resolving a single problem, ensuring a better experience for the end customer.